There is a great session on Customer Advisory Boards (CABs) on the Main stage of…

FAQ: What are the BENEFITS of a Customer Advisory Board?
The benefits of a well-orchestrated Customer Advisory Board are too numerous to count, but here are a few of the key advantages:
- Gain a keen understanding of market conditions
- Enhance rapport with key customers
- Drive loyalty – your best customers now have a seat at your table
- Innovate in collaboration with those for whom you provide products and services
- Risk mitigation – validation that your thinking is on point
- Create strong advocates for your brand and your organization
- Understand where your customers are heading and be there when they arrive
- Achieve internal alignment among members of your executive team