Welcome to the Largest Conference Worldwide Focused on Customer Advisory Boards
The Customer Advisory Board association conferences are excellent professional development venues regardless of your program size or maturity; last year 69% of our members had established programs and 21% were in their infancy. With so many best practices shared, and so many connections made, attendees leave energized and ready to implement new strategies to take their Customer Advisory Board programs to the next level.
If you have any questions on attending this event then please Contact Us.
If you would like to receive a $100 DISCOUNT off the registration fee then please consider becoming a Lifetime Member of the Customer Advisory Board industry association.
“This will be the largest gathering of CAB managers
and practitioners worldwide.”
— Eyal Danon, Founder, Ignite Advisory Group
2020 Agenda
RECEPTION
Wednesday, December 9th, 2020
Appetizers will be served at 7:00 p.m. onwards at:
Slate Bar & Grill, 109 High Street, Boston, MA 02110
DAY OF CONFERENCE
Thursday, December 10th, 2020
Metro Meeting Center – 4th Floor, 101 Federal St, Boston, MA 02110
TRANSPORT: 15-minute ride from Boston Logan Airport.
PARKING: Below building.
| 8:00 a.m. | Breakfast & Registration |
| 8:45 a.m. | Welcome & Meeting Objectives – Gavin Nathan, Chair, CustomerAdvisoryBoard.org |
| 8:50 a.m. | “TBD” – CAB Manager |
| 9:40 a.m. | “TBD” – CAB Manager |
| 10:30 a.m. | Refreshment Break |
| 10:50 a.m. | “TBD” – CAB Manager |
| 11:40 a.m. | “TBD” – CAB Manager |
| 12:30 p.m. | Lunch & Networking |
| 1:30 p.m. | “The Secret Sauce of Session Design” – Eyal Danon, Founder, Ignite Advisory Group |
| 3:00 p.m. | Refreshment Break |
| 3:20 p.m. | Group Breakouts: What are the Top 3 Challenges you face managing Customer Advisory Board Programs? What are the Top 3 Solutions to these? |
| 4:10 p.m. | Group Readouts |
| 4:20 p.m. | Meeting Close |
| 4:30 p.m. | Departures |
Conference Features
How
Hear how leading B2B marketing practitioners are engaging their TOP customers
Think
Challenge your thinking on how Customer Advisory Boards can drive business value
Tips
Get tips, tools, and best practices you can use immediately with your customers
Network
Network with fellow industry professionals on the leading edge of B2B customer engagement
Previous Years Attendees have included:
Oracle, IBM, HP, Intel, Cisco, Aetna, HCL Technologies, AT&T, Adobe, SafeNET, Syncsort, Informatica, National Instruments , First Line Software, Ignite Advisory Group, Staples, Cornerstone OnDemand, QAS, Wells Fargo, PNC Bank, Experian, AmerisourceBergen, Schwab, Iron Mountain, Pershing, Ryder, ebay, Daimler Trucks, Wolters Kluwer, Sitecore, among others…
Download Previous Years’ Agendas and Speakers
Example Titles of Conference Attendees:
SVP Marketing, Sr Product Manager, Director of Customer Marketing, Manager of Client Services, Manager of Product Management, Premier Customer Account Manager, Marketing, VP Operations, CMO, Senior Consultant, Business Development, Snr Mgr Corporate Marketing, Program Director Customer Advisory Councils , Snr Program Manager, Sr Field Marketing Manager, Head of Product Development, Dir Customer Marketing, VP Client Experience, Customer Advocacy Director, GM Americas, Vice President Customer Care, Senior Director, Head of Marketing of Corporate Markets, Communications Manager, Program Director of Executive Forums, etc.
Last year, 90% of the 50 attendees rated the conference as Good/Excellent and 95% said they would attend the event again.
Our Media Partner/Sponsor
Founded in 2011, the Customer Experience Professionals Association is the premier global non-profit organization dedicated to the customer experience profession. CXPA supports the professional development of its members and advances the field by providing shared best practices and education, developing standards, offering networking opportunities, promoting the industry, and creating a better understanding of the discipline of customer experience.